RMAs

Return Request

Please try to fill in as much detail as possible so that we can process your return more quickly!

Once our service department gets your request, they will contact you and assign you an RMA number.

Company Name*
Name*
Email*
Phone Number
How many items is this request for?
How many items are being returned? Number Only
This is a*
- Repair Request
- Credit Request
Repair Details
Purchase Order Number (optional)
Purchase Date (optional)
MM
DD
YYYY
Product Model/s & Serial Number/s*
Product Types*
- AC-DC Power Supply / Battery Charger
- DC-DC Converter
- DC UPS (No Break DC)
- DC-AC Inverter
- AC UPS
Output Power Rating/s (Nominal)*
What are the nominal power ratings of the products you wish to return?
Output Voltage (Nominal)*
- 12 VDC
- 24 VDC
- 48 VDC
- 110 VDC
- 220 VDC
- 100-130 VAC
- 220-230 VAC
Fault Description*
Return Address*
Street Address Address Line 2 City ZIP / Postal Code
Billing Address*
- Same as Return Address
- Different Billing Address
Billing Address*
Street Address Address Line 2 City ZIP / Postal Code
File (optional)
Please attach any relevant documents, eg. photos, screenshots etc. to help us understand your requirements
Drop files here or

Accepted file types: jpg, pdf.
Credit Details
PO Number/Invoice Number
PO Number or Invoice Number goods were purchased on.
Product Model/s & Serial Number/s*
What product/s is the credit request is for*
Why do you seek a credit for the item/s?*
Name
This field is for validation purposes and should be left unchanged.