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Our Products
Custom Solutions
- LOW DC POWER APPLICATIONS
- Medium & High DC Power Applications
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Services
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Product Request List

RMAs

Return Request

Please try to fill in as much detail as possible so that we can process your return more quickly!

Company Name*
Name*
Email*
Phone Number
How many items is this request for?
How many items are being returned? Number Only
This is a*
- Repair Request
- Credit Request
Repair Details
Purchase Order Number*
Purchase Date*
MM
DD
YYYY
Product Model/s & Serial Number/s*
Product Types*
- AC-DC Power Supply / Battery Charger
- DC-DC Converter
- DC UPS (No Break DC)
- DC-AC Inverter
- AC UPS
Output Power Rating/s (Nominal)*
What are the nominal power ratings of the products you wish to return?
Output Voltage (Nominal)*
- 12 VDC
- 24 VDC
- 48 VDC
- 110 VDC
- 220 VDC
- 100-130 VAC
- 220-230 VAC
Fault Description*
Return Address*
Street Address Address Line 2 City ZIP / Postal Code
Billing Address*
- Same as Return Address
- Different Billing Address
Billing Address*
Street Address Address Line 2 City ZIP / Postal Code
File (optional)
Please attach any relevant documents, eg. photos, screenshots etc. to help us understand your requirements
Drop files here or

Accepted file types: jpg, pdf.
Credit Details
PO Number/Invoice Number
PO Number or Invoice Number goods were purchased on.
Product Model/s & Serial Number/s*
What product/s is the credit request is for*
Why do you seek a credit for the item/s?*
Name
This field is for validation purposes and should be left unchanged.

Helios Power
Solutions
New Zealand

www.heliosps.co.nz

Office Address

3 Heremai Street,
Henderson, Auckland,
New Zealand, 0612

Contact Info

Email: sales@heliosps.co.nz
Phone: +64 9 835 0700
NZ Free Phone: 0800 654 668

Helios Power
Solutions
Australia

www.heliosps.com.au

Office Address

Unit 6, 2-8 South St,
Rydalmere,Sydney,
NSW, Australia, 2116

Contact Info

Email: sales@heliosps.com.au
Phone: +61 2 7200 9200

Helios Power
Solutions
Middle East & Asia

www.heliosps.asia

Office Address

168 Robinson Road,
#12-01 Capital Tower
Singapore, 068912

Contact Info

Email: sales@heliosps.asia
Phone: +65 6871 4140

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